Hotel operator demo
Walk through the operator console section by section — what each panel shows, what it means, and what you do with it. Then open the live console to explore it yourself.
Live pilot · The Harbour Kingston, Jamaica
01
KPI strip
Commission earned this week. Bookings confirmed. Active vendors. Average booking value. These update in real time as guests book through the portal. Before FRONTHOUSE, this revenue was invisible — it was in concierge notes, WhatsApp threads, and third-party apps the hotel never saw.
15%
Average commission rate in the Kingston pilot
02
Bookings feed
Guest name, experience booked, date, room number, transaction value, and booking status — confirmed, pending, or fulfilled. You can see exactly which guests are spending what, at what value, and on which experiences. No manual tracking, no reconciliation at end of week.
72 hrs
Average time from pilot kickoff to first booking
03
Vendor performance
Vendor list shows booking volume, revenue generated, response time, and guest rating per partner. You curated this list when the portal launched. FRONTHOUSE shows you who's performing, who's underperforming, and which categories have demand you're not yet serving.
8
Vendors activated across the Kingston portal
04
Recommended actions
Pending vendor applications that need review. Experiences with low booking rates worth reconsidering. Guest requests that didn't convert. The console surfaces what needs your attention — it's not a data dump. It's a prioritized action list for the operator.
3
Recommended actions surfaced in a typical pilot week
05
Week 6 report
At week six, FRONTHOUSE generates a board-ready report: total guest spend captured, hotel commission earned, vendors activated, top-performing categories, and a recommendation on whether to continue, expand, or restructure the program. This is the document your ownership or board needs to make the permanent commitment.
6 wk
Pilot length before the first board report
Ready to explore
The console is live with real pilot data from The Harbour Kingston. Click through every panel, review the vendors, and see the bookings exactly as a hotel operator would.